CHRISTELLE Q. PRESORES
CUSTOMER SUPPORT
Davao City -|-To engage in a work that can utilized my skills, knowledge, profession, abilities, experience and to excel in
my field through hard work, dedication and perseverance.
PROFESSIONAL PROFILE
3 years experience as Account Associate in a prestigious Call Center Company in Davao City.
Provide the highest quality support to customers.
Able to manage multiple tasks at once all while attending to the customer’s needs.
Flexible in meeting the needs of diverse customer and interact with them with their challenging
personalities.
KEY EXPERIENCE
• Facilitating/Supervising Skills
• Communication Skills
• Quality-oriented and motivated
COMPUTER SKILLS
• Microsoft - Office, Powerpoint, Excel
CAREER SUMMARY
1. Account Associate
VXI – SM Ecoland, Davao City (May 20, 2017 – August 31, 2018)
2. Market Research Interviewer
Survey Sampling International – Maa, Davao City (October 20 2015 – May-. Teacher
Special Gifted Angels, Lanang, Davao City (May till September 2015)
ON-THE-JOB TRAINING:
Industrial Setting
Human Resource Department – Holy Cross of Davao College, Inc
February 8-19, 2015
School Setting
College Guidance and Counseling Center – Holy Cross of Davao College, Inc
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January 19 – February 6, 2015
Clinical Setting
Specially Gifted Angels Learning Center of Davao City
December 8-19, 2014
Community Setting
SOS Children’s Village Davao
November 28 – December 5, 2014
SEMINAR
Psych-Up: Bridging Theoretical Concepts in Actual Practice
Bonifacio St. Davao City held on March 14, 2015
Improving Interpersonal and Group Facilitating and Coaching Skills towards Becoming an Effective
Campus Guide Volunteer
Holy Cross of Davao College NB Conference Room held on May 20, 2014
Sharpening My Facilitating Skills
Holy Cross of Davao College Electronic Library held on May 18, 2013
EDUCATIONAL BACKGROUND
Tertiary
Holy Cross of Davao College, Inc.
Bachelor of Science in Psychology
Sta. Ana Ave., 8000 Davao City
-
Secondary
Kapalong National High School
Maniki, Kapalong, Davao del Norte
-
Elementary
Maniki Central Elementary School
Maniki, Kapalong, Davao del Norte
-
PROFESSIONAL ASSOCIATION
Name of Organization
1. Psychology Program
2. Campus Guide Volunteer
3. Psychological Association of the Phil.
Position
3rd year Representative
Member
Junior Affiliate Member
School Year-
PERSONAL INFORMATION
Civil Status:
Single
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Date of Birth:
September 19, 1994
Birthplace:
Maniki, Kapalong, Davao del Norte
Citizenship:
Filipino
Language/Dialects Spoken: English, Tagalog, Visaya
REFERENCES:
Name
Designation
Address
Contact #
: Alexzandra Bouffard
: HR staff
: IBEX, SM Lanang, Davao City
:-
Name
Designation
Address
Contact #
: Presy Mae Enrique
: HR Staff – Offsourcing Philippines
: 238 Araullo Extension, Davao City
:-
Name
Designation
Address
Contact #
: Jazenn Jane Adlawan
: Guidance Counselor
: Holy Cross of Mintal, Davao City
:-
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