I am a dedicated and results-driven customer service and sales professional with over 3 years of experience in outbound calling, client relationship management, and customer support across the real estate and insurance industries. Skilled in using CRM tools like Salesforce and Zoho, I consistently exceed performance targets by combining clear communication with a client-focused approach. With certifications in Virtual Assistance and Human Resources (ongoing), as well as a bachelor's degree from the University of Abuja, I bring both practical expertise and a strong foundation in administrative and customer-facing roles. I am passionate about helping people make informed decisions, whether it's finding the right home or understanding their insurance options.