I am a detail-oriented and reliable professional with over three years of experience in administrative support, customer service, and sales. I previously worked as an Administrative Assistant at PricewaterhouseCoopers (PwC), where I supported multiple stakeholders by managing calendars, handling emails, coordinating travel, and assisting with document preparation. This experience strengthened my ability to work in structured environments, follow processes, and deliver tasks with accuracy and efficiency.
I also have a solid background in customer service and sales from my roles at Cognizant and Concentrix, where I handled inbound and outbound calls, resolved customer concerns, and used CRM tools like Salesforce to manage data and track interactions. These roles helped me develop strong communication skills, attention to detail, and the ability to manage multiple tasks under pressure.
I am highly organized, adaptable, and comfortable working remotely using digital tools such as Google Workspace and Microsoft Office. I take pride in completing tasks on time, maintaining consistency, and supporting team operations effectively.
I am eager to grow in the field of virtual assistance and digital marketing support, where I can contribute my skills while continuously learning and improving in a fast-paced environment.