Chrisantos Osumo

Chrisantos Kimori Osumo Email:-Phone: - Nationality: Kenyan Professional Summary Dedicated and detail-oriented Virtual Assistant with eight years of experience providing administrative, technical, and customer support. Skilled in calendar management, email handling, document preparation, and data management. Proficient in utilizing Microsoft Office, Google Suite, and ERP systems to enhance productivity. Adept at managing remote tasks efficiently, ensuring smooth workflow, and delivering high-quality virtual assistance. Strong organizational and time-management skills with the ability to work independently and collaborate with global teams. Core Competencies • Virtual Administrative Support • Calendar & Schedule Management • Email & Correspondence Handling • Data Entry & Database Management • Travel Arrangements & Booking • Document & Report Preparation • Customer Service & Communication • Procurement & Order Processing • Microsoft Office & Google Suite • ERP & CRM Software Utilization Professional Experience Virtual Assistant International Rescue Committee (IRC) | Sept 2020 – Present • Managed calendars, appointments, and travel arrangements for senior executives. • Handled high-volume email correspondence, ensuring prompt responses and proper filtering. • Processed invoices, purchase orders, and procurement requests within ERP systems. • Prepared detailed reports, presentations, and meeting minutes for crossfunctional teams. • Assisted in budget tracking, financial documentation, and vendor communication. • Provided technical support and troubleshooting for remote teams. • Organized and maintained virtual files, ensuring easy access and data security. Freelance Virtual Assistant Self-Employed | Oct 2018 – Sept 2020 • Supported multiple small businesses and entrepreneurs with administrative tasks. • Managed email communication, calendar scheduling, and client interactions. • Conducted data entry, research, and report compilation for business operations. • Assisted with social media management, online customer support, and invoicing. • Organized and updated databases, spreadsheets, and CRM systems. Virtual Assistant Shaka Ventures | Jan 2016 – Sept 2018 • Provided remote administrative support, ensuring efficient office operations. • Managed travel bookings, accommodation, and event coordination. • Assisted with document drafting, editing, and formatting for various departments. • Maintained client and vendor records, ensuring up-to-date and accurate data. • Coordinated logistics and procurement processes, liaising with suppliers. • Performed customer service duties, handling inquiries via email, chat, and phone. Educational Background • Master of Science in Procurement and Logistics Management (Ongoing) Jomo Kenyatta University of Agriculture and Technology | 2022 – Present • Bachelor of Commerce in Procurement and Supply Chain Management University of Nairobi | 2016 – 2019 • Certificate in Computer Packages Elgon View College | 2015 Certifications & Training • Introduction to Humanitarian Logistics – Save the Children • Professionalism in the Workplace – Humanitarian Leadership Academy Technical Skills • Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) • Google Suite (Docs, Sheets, Drive, Calendar) • ERP Systems (Integra Financial D365) • CRM & Project Management Tools (Salesforce, Trello, Asana) • Data Entry & Database Management Languages • English: Fluent • Swahili: Fluent Hobbies & Interests • Exploring new technologies and productivity tools • Playing football and engaging in team sports • Continuous learning and professional development Referees • • • • • • • • • • Name: Bonface Ombui Designation: CEO Organization: Choice Bank Phoneno:- Email:-Name: Emma Kipsanai Designation: Supply Chain Manager Organization: International Rescue Committee PhoneNumber:- Email:-