I’m a seasoned customer service and virtual support specialist with over 8 years of experience in the BPO industry, including several years at Accenture. I’ve worked with global brands across finance, telecom, travel, energy, and healthcare—delivering top-notch support in customer service, billing, technical troubleshooting, and account management. I handle sensitive client data with care, contribute to workflow improvements, and always prioritize efficiency and professionalism. I'm now focused on providing reliable, high-quality remote support to businesses worldwide.