Chloe Samantha Fernandez

Customer-focused CSR with more than 3 years of experience leading outbound operations. Innovative leader with track record of developing and implementing creative new processes that meet client, customer and call team needs. A technologically-savvy with proven customer service, time management and multitasking abilities. Attentive to customer needs and ready to break down technical problems to develop effective solutions. Can also do basic administrative work, handle emails, phone calls, hotel and restaurant bookings and can also schedule appointments.