I am a dedicated advocate for exceptional customer experience with expertise in customer service, administrative support, and time management. In previous employments, I was charged with ensuring that all customer and client queries, issues, and complaints were resolved in a professional, empathetic, and efficient manner while leveraging technology. I'm adaptable to industry trends as I have the zeal to always learn. With my recently acquired IT skills, I am proficient in tools like Slack, Trello, HubSpot, Zendesk etc. I aim to elevate your organization's integrity through my vision of creating unforgettable customer journeys, emphasizing satisfaction and loyalty. I am ready to make an impact as a Customer Support Agent, capable of handling sensitive data and working both independently and as part of a team.