I am a Customer Support Specialist and an Airbnb Virtual Assistant with a background in administrative support and Lead generation. With over two years of hands-on experience in inbox and calendar management, office operations, and a year of focused customer support, I bring structure, reliability, and responsiveness to every role I take on.
My expertise spans a wide range of CRM platforms such as HubSpot, Zendesk, Intercom, and Freshdesk, and lead generation tools like Apollo and GetProspect. I’m highly proficient in managing workflows using systems like Trello, Asana, ClickUp, Airtable, and Zapier, ensuring seamless collaboration and productivity for remote teams.
Currently expanding my skill set through a Cloud Computing course, I’m passionate about staying ahead of the curve and integrating modern tech solutions into everyday operations. My approach is proactive, detail-oriented, and always centered around delivering excellent customer experiences.
My main objective in any given position is to ensure the satisfaction of my customers while maintaining the integrity of my company.
Let’s connect if you’re looking for reliable virtual support, customer success services, or help streamlining your business operations.