Chisom Precious

CHISOM PRECIOUS Life camp City , FCT Abuja- --|linkedin PROFESSIONAL SUMMARY SKILLS Highly motivated and detail-oriented Virtual Assistant with one year experience providing exceptional customer support, administrative assistance ,and cold calling services. Skilled in using CRM tools such as Hubspot, Slack, Intercom, Trello and much more ,managing calenders,email correspondence and delivering excellent service that enhances client satisfaction and business growth.Meeting deadline ,and maintaining confidentiality.            WORK HISTORY 05/2025 to current 02/2023 to 09/2023 03/2021 to 08/2022 Active listening Calendar Management Email Management Knowledge of helpdesk software(eg .,Zendesk, Freshdesk) Communication Skills Follow-up strategies Listening for buyer cues Persuasive communication Lead Generation Client Relationship Management Time management           Product knowledge Conflict resolution Typing speed and accuracy Problem-Solving Objectioon handling CRM Software Proficiency professionalism Administrative Support Document Management Customer Service & Relations Virtual assistant Digital witch  Managed clients calenders, scheduled meetings, and organized zoom calls.  Handeled travelling booking and itinerary planning/  Responded to emails and managed inboxes using Gmail.  Provided virtual admin support to the marketing team .  Resol;ved customer issues via chat, email, and phone.  Conducted research and compiled reports or market trends and competitor analysis. Customer Service and Sales Representative Spectranet ng  Subscribe to a new plan for the next month  Supporting customers in maintaining their plan or move to a better subscription plan .  Reconciled customer mifi details to ensure accurate records.  Sold more spectranet to customers , ensuring smooth transactions.  Reached out to potential buyers proposing a better network coverage Store Manager Fashion brand owner: look affluent designs  Meet client demands with the stipulated time given.  Ensure that the goods are readily available at when demanded.  Oversaw sales operations, including tracking daily sales, analyzing sales data, and implementing strategies to boost revenue.  Managed the store's finances by handling cash transactions, maintaining accurate financial records, and preparing financial reports. 06/2020 to 08/2021 EDUCATION 2021 Part Time Teacher Balogun model college  Taught Biology, integrated science to senior secondary students, delivering lessons that aligned with the curriculum.  Handled assessments, including creating and grading exams and assignments, to evaluate student performance.  Inputted and managed student grades in the school's system, ensuring accurate and timely record-keeping.  Provided additional support to students through extra tutoring sessions, helping them improve in challenging areas. Bachelor of Science (ed): Human kinetics education University of ilorin - kwara State CERTIFICATIONS      · On-demand Digital Skills -Digital witch IT Support Team-may 05/ 2025 Lux terra 2023 Mastering Google Calendar - Udemy - 2024 Trello for Beginners - Coursera - 2024 Email Marketing - HubSpot Academy