I’m dedicated and solutions-oriented customer support specialist with one year of hands/on experience delivering exceptional customer service across digital platforms. My passion lies in creating positive customer experiences, resolving issues efficiently, and building long term relationships through clear communication and empathy.
I have strong proficiency in using CRM tools such as slack, HubSpot, Asana, and Apollo.io, which help me stay organized, track interactions, and ensure timely follow-up with clients. I thrive in fast -paced environments and take pride in turning customer challenges into opportunities for brand loyalty.