I am a young, enthusiastic, innovative and highly motivated individual with sound experience in Customer Service and public relations. With my previous experience in customer support roles, I have extensive knowledge of customer service protocols, troubleshooting, and problem solving. I have also strong interpersonal skills which have enabled me build positive relationship with customers. I possess a natural ability to remain calm under pressure and I am able to think quickly and efficiently to solve customer queries.
I am an effective communicator, both written and verbal, and I am able to communicate with customers in a professional and courteous manner. I am also confident in my ability to provide accurate and appropriate information to customers in a timely manner.