Chisom Ginika Umeanor

Hello, my name is Chisom, am an administrative assistant with over five years’ experience. My job roles range from appointment scheduling, office management, on-boarding new trainees, front desk management, proofreading, editing and preparing of reports, minutes taking, data entry, and customer service.

My goal as a freelancer is to provide a wonderful customer service engagement with great experience, seamless customer support, and outstanding administrative and virtual assistant support with my skills.

 I am result driven, task-oriented, and flexible person. I am highly motivated and learn quickly. Through my years of experience, I have developed excellent customer service and rapport-building skills. I love solving problems and helping people around while achieving excellent customer satisfaction. I have got impeccable multi-tasking, time management, and organization skills. I am easy to work with and team-oriented but can also work alone if there is a need for it. I pay attention to duties and am very passionate about what I do.

With my experience and skills, I can provide the following services for your business,

·        Appointment scheduling and calendar management using Google calendar/ Calendly

·        Email handling using Google workspace

·        Customer support using CRM tools like HubSpot and Zendesk

·        Data Entry using Google Sheets, and Microsoft excel.

·        Light bookkeeping using spreadsheets.

Am also fully expert in Microsoft Office tools, Google suite, and using project management tools like Trello and Asana.

I am not scared of taking on new projects and I always give myself 100% to any task being assigned. I look forward to working with you.