Chisom Echemere Goodness

I am a Virtual Assistant with over 2 years of experience in customer service, customer support, sales, telemarketing, and call center operations. Over time, I have successfully managed high volumes of inbound and outbound calls, live chat support, and email correspondence. On average, I handled more than 40 inbound calls and over 50 outbound calls daily, engaging both customers and service providers with empathy and professionalism while providing timely solutions.

My background in sales and telemarketing has equipped me with the skills to confidently conduct cold calls, engage prospects, book appointments, and maintain accurate records using CRM tools. I am detail-oriented, reliable, and quick to adapt, with a strong focus on delivering quality work. I am also committed to continuous learning and growth, ensuring I contribute effectively to team success.

With a proven track record of improving customer satisfaction and supporting business growth, I bring value as a dependable team member who can seamlessly fit into any work environment.