Chiradee Macaburas

Customer Service Representative

• 6 months (Healthcare account, Bluecross Blueshield)

Research Analyst

• 2 years and 3 months

• worked on lead generation, data cleansing, data mining, data verification, profiling and data scraping

Team Lead

• 5 years and 2 months

• handled 10 agents working on lead generation and data mining

• reports generation (attendance, projects status, project delivery, project planning, team productivity, coaching logs, ect.)

• consolidating and checking of team members output