Chioma Ugochukwu

Ugochukwu Chioma Airbnb Co-Host II Guest Communication Expert II STR VA I help Property Managers, Vacation Rental Owners and Airbnb Hosts recover 10 to 40 hours Weekly. About Me I am an Airbnb Virtual Assistant with hands-on experience in short-term rental management. I work with hosts who are tired of answering late-night guest messages, chasing cleaners, or stressing over turnovers between bookings. If you want to save hours every day, I’m here to make hosting easier. For the past 2+ years, I’ve helped busy Airbnb and short-term rental owners: Manage 24/7 guest communication Coordinate cleaning and maintenance Send clear check-in/check-out instructions for a smooth guest experience Handle Airbnb damage claims professionally and on time Optimize listings to rank higher, attract better guests, and increase revenue I treat your property like it’s my own with care, attention to detail, and clear communication every step of the way. Let’s take the pressure off your inbox, your schedule, and your peace of mind, so you can enjoy the business you’ve built. Skills and Expertise Guest Messaging & Check-in Coordination Calendar & Booking Management Print Design Listing Setup, SEO & Optimization Dynamic Pricing & Rate Analysis Digital Design Damage Claims & Issue Resolution Cleaner & Maintenance Coordination Property Sourcing & Lead Generation Illustration Homeowner Outreach & Deal Negotiation Market & Regulation Research Photo Editing Admin Support & Tool Proficiency (Airbnb, Booking.com, Hostway, PriceLabs, VRBO) Typography Airbnb Guest Communication Boosted guest satisfaction by 15% on Airbnb by responding quickly, communicating professionally, and resolving issues with care, leading to more positive reviews and repeat bookings Guest Checkout Cleaning Roster After each guest checked out, I immediately informed the cleaning team to begin cleaning, ensuring the property was ready on time for the next guest and maintained cleanliness standards. Airbnb Co-Hosting & Hostaway Management Experienced in managing listings on Airbnb and using Hostaway as a standalone property management tool for multi-channel operations Property Search Identified high-potential properties for short-term rentals using Zillow, HotPads, and Realtor.com, while aligning each selection with investor-specific criteria Pricing Strategy on Airbnb Studied market trends and adjusted rates using Airbnb Smart Pricing and PriceLabs to create a competitive pricing strategy ensuring the property stayed profitable Tools i work with In addition to these tools, I’m tech-savvy. and quick to learn new platforms, making it easy to adapt to any system your team uses I’m committed to providing efficient and organised support for your short-term rental. Your goals come first, and I take responsibility for delivering results. If this aligns with your needs, feel free to reach out or send a message to get started Ugochukwu Chioma Your trusted STR VA