• Detail-oriented and highly adaptable Virtual Assistant, Customer Service Representative, and Reliable Chat Support Specialist with proven ability to provide high-quality administrative support, customer service, and real-time chat assistance in fast-paced environments.
• ALX-certified Virtual Assistant with strong skills in calendar management, inbox organization, customer inquiry resolution, and multi-channel communication.
• Experienced in using tools like Google Workspace, Microsoft Office, Trello, Asana, Slack, and CRM systems to streamline workflows and enhance customer satisfaction.
• Committed to delivering timely, accurate, and efficient support while maintaining a customer-focused approach.