Chinyere Enyinnaya

ENYINNAYA CHINYERE Email:-Phone no:- PROFILE Experienced and personable customer service and administrative professional with a strong track record in customer retention and swift resolution of concerns. Adept at delivering exceptional service and fostering positive client relationships. Proven ability to manage administrative tasks efficiently while volunteering in underserved communities, demonstrating commitment to social responsibility and community support. PROFESSIONAL QUALIFICATION Nigerian Institute of Management (Associate Member) 2012 INSTITUTIONS ATTENDED WITH DATES EDUCATIONAL PROFILE  Institute of Management and Technology, Enugu  Institute of Management and Technology, Enugu  Army Day Secondary School, Lokoja 2001 - - EDUCATIONAL QUALIFICATIONS WITH DATES  Higher National Diploma (HND) in Accounting  National Diploma (ND) in Accounting  SSCE - PROFESSIONAL SKILLS  Good communication skills.  Customer relationship  Office Administration EMPLOYMENT: Organization Edumark Consult Nig Ltd Position Clients Service 2023-Present Our Lady of apostles Secondary school Alumni Association (Contract) Admin /Customer Manage all social media accounts. Manager Manager alumni’s records. 2019-Present Project manager for events, reunion, virtual and onsite meetings. Responsibilities Distribution of marketing related content to schools. Support project managers with tasks. Contact research of schools. Hayat Kimya Nigeria Sales- Jeunesse Global Ltd Tranex Nig plc Mobil Oil Nig,Plc Apapa, Lagos Admin/ Customer Service Manager- Audit- Black diamonds Foundation Printing of Customized airway bills for clients Issue and monitor usage of airway bills. Vouch all payment vouchers. Checking of bills from contractors and international partner as against records from operations. Checking of invoices posted via billing software for accuracy before bills are printed. Monitor stock levels and ensure airway bills availability to assigned express centres and branches nationwide. Print security seal on airway bills to be sent out to Customers Customer Service Rep- Processing invoices and mailing of invoices to customer via courier. Handling customer’s complaints as regards stations Monitoring customers accounts and issuing of requisition forms. Ministry of Local Govt and Chieftaincy affairs Yola, Adamawa Guinness Nig. Plc. Ikeja, Lagos Executing sales activities within designated route on inlet/outlet basis which are delivered via distributors Weekly coverage of all sales points within the designated area Build a healthy relationship with all wholesalers and retailers to dominate their outlets Nysc- Supervision of local government created. Retrieval/filing of documents. Checking of fund allocation to the local govt. Commercial Services 2003 Volunteering 2017-Present Stock taking. Monitoring daily returns from distribution. Verifying invoices received from distribution. Visit slums to feed and give medical assistance. Walk against gender based sexual violence. Army Day Secondary Assistant House Prefect School Lokoja- Ensure the dormitory is neat and tidy. Coordinate house students during prep.