CHINYERE DEBORAH EZE
Administrative Assistant
Jos Plateau State Nigeria |-| - | LinkedIn: www.linkedin.com/in/chinyere-deborah-eze-1b9a40259
Professional Summary
Reliable and detail-oriented Administrative Assistant with proven experience in virtual file management, scheduling, and transcription with an average speed of 65wpm. Highly organized, efficient, and proficient in Google Suite, Zoom, and calendar/email coordination, committed to providing exceptional remote support in fast-paced environments with a strong focus on accuracy, time management, and client communication. Seeking a long-term remote opportunity where I can contribute to smooth daily operations and long-term team success.
Core Competencies
Virtual Administrative Support
Transcription (Live & Recorded Calls)
Meeting Agendas & Call Preparation
Calendar & Email Management
Data Entry & Reporting
File Organization (Cloud & Local)
Google Workspace (Docs, Sheets, Drive)
Zoom & Virtual Meeting Support
Client Communication & Follow-Up
Remote Team Collaboration
Professional Experience
Administrative Assistant (Freelance)
SC Okonkwo & Sons Nig. LTD. Remote | 11/2024 – Present
Scheduled client meetings across global time zones with a 98% success rate in conflict resolution and time coordination.
Managed and organized over 200+ virtual documents and folders for quick retrieval and streamlined project workflows.
Created meeting agendas and daily call prep documents, reducing team prep time by 30%.
Took detailed notes during Zoom calls and live meetings, producing transcriptions with 99% accuracy and timely distribution.
Handled inbox management for multiple clients, maintaining inbox zero and improving response time to under 24 hours.
Medical Administrative Assistant (Contract)
Zuris Medical Centre Bukuru low-cost Jos-south LGA Plateau Sate Nigeria | Remote | 01/2020-09/2024
Scheduled over 1,200 patient visits monthly by coordinating with field nurses and physicians, reducing missed appointments by 22%.
Accurately processed and tracked over 800 patient referrals per quarter from hospitals and insurance providers.
Maintained a 99.5% accuracy rate in data entry using EMR systems, improving documentation compliance.
Supported care plan follow-ups and appointment reminders, boosting patient adherence by 18%.
Education
High National Diploma in Community Health Extension - Collage of Health Technology Zawan Plateau state Nigeria- 2023
Training
Diploma in Medical Administrative Assistant – Udemy 2025
In - demand IT Skill –Digital Witch IT support Community Online – 2024
Diploma in Basic Computer Skills – Wisdom Computer Nsukka Enugu State Nigeria – 2010
Basic Transcription Skill – Skillshare – 2024
Technical Skills
Google Suite (Docs, Sheets, Drive) | Microsoft Office | Zoom | Trello | Slack | Canva | Email Platforms (Gmail, Outlook)
Key Achievement
Reduced scheduling conflicts by 85% by implementing calendar automation and proactive communication with clients.
Achieved 99% accuracy in transcription assignments and maintained a turnaround time of under 12 hours for live call notes.
