Chinwendu Kalu

I am a dedicated virtual assistant with over one year of experience, specializing in streamlining workflows to save time and boost efficiency. My mission is to simplify your tasks, enabling you to focus on scaling your business and driving growth.

I bring expertise in customer support services and proficiency in tools such as Microsoft Office Suite, Google Workspace, Asana, Trello, and various data management platforms.

During my tenure at Jumia Store, I effectively managed the entire order process from placement to delivery, significantly reducing delivery issues, including failed deliveries and misrouted orders. I also streamlined external communication, handled customer inquiries efficiently, and improved response time by 30%.

My academic background in Statistics from Yaba College of Technology has equipped me with strong skills in data collection, analysis, and interpretation, allowing me to meet deadlines and deliver actionable insights.

Let’s collaborate to make your business processes seamless and more productive. Kindly reach out, and let’s work together to achieve your goals!