Chinonye Nebo
$5/hr
Experienced Customer Support and Virtual Assistant
- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Location:
- Okota, Lagos, Nigeria
- Experience:
- 6 years
Other
About
6+ years of expertise delivering exceptional multi-channel customer support with 80% improvement in customer retention and 89% satisfaction rates.
Core Services:
- Customer Support (Email, Chat, Phone)
- Virtual Assistance
- Ticketing Management
Technical Skills:
- Platforms: Zendesk, Freshdesk, Slack
- CRM Systems: Salesforce, HubSpot
- Productivity Tools: Trello, Asana
Key Strengths:
- Rapid problem resolution
- Personalized customer interactions
- Proactive support strategies
- Cross-industry adaptability
Professional Goal: Transform customer experiences through strategic, efficient support solutions that drive business growth and customer loyalty.
Skills
Languages
