Chinomso Benita Okoro

I’m a highly dependable administrator with over 5 years of professional experience supporting businesses, executives, companies, and nonprofit organizations. With a strong background in customer service, virtual assistance, and data entry, I specialize in helping busy entrepreneurs, organizations, and remote teams stay organized, productive, and focused on what matters most.

Over the years, I’ve honed my ability to manage schedules, coordinate meetings across time zones, handle high volume email correspondence, and maintain detailed records while ensuring confidentiality and accuracy.

I bring hands-on expertise in a wide range of digital tools essential for today’s administrative and remote support roles. I’m proficient in Microsoft Office Suite and Google Workspace, and for customer support, I’m skilled in platforms like Zendesk, Freshdesk, HubSpot CRM, and Zoho Desk to manage communication and resolve inquiries professionally.

My experience also includes handling workflow and project coordination using Trello, Asana, and Notion, helping teams stay on top of tasks and deadlines. I’m well-versed with Slack, Microsoft Teams, and Zoom for virtual meetings and communication.

In previous roles, I have successfully:

• Managed executive calendars and scheduled meetings across global time zones

• Processed large volumes of accurate data in Excel and Google Sheets

• Handled customer inquiries and complaints with empathy and efficiency

• Created digital filing and task systems for better organization

• Maintained confidentiality while managing sensitive information

I have a natural ability to multitask, learn quickly, and adapt to new systems with ease. One of my key strengths is the ability to work independently with minimal supervision, while maintaining clear communication and consistently meeting deadlines.

Clients describe me as efficient, reliable, and detail-oriented, with a calm, solutions-focused approach to every task. My work ethic is guided by excellence, trust, and consistency. I treat every project as an opportunity to create value and help clients save time, reduce stress, and reach their goals.

If you’re looking for someone who brings administrative excellence with a friendly, proactive attitude, I’d love to support your mission. Let’s make your workflow smoother, your to-do list lighter, and your business more efficient.