Chinenye Ugenyi

Hello and welcome!👋

I’m Chinenye, and I’m here to make your business run smoother, grow faster, and keep customers happier!

With over 12 years of experience as an award-winning Customer Support, Lead Generation Specialist, Shopify Product Listing, Top-tier Data Entry, Social Media Manager, PA to the MD, and E-commerce Vendor in the Construction, Gaming, Travel, Hospitality, Education industries, I don’t just complete tasks—I add value that drives results.

Why Work With Me?

🔹 Exceptional Customer Support – I provide responsive, friendly, and solution-focused support that enhances customer satisfaction, builds loyalty, and improves retention rates. Whether it’s handling inquiries, resolving issues, or managing live chat and emails, I ensure top-notch customer experiences.

🔹 High-Quality Lead Generation – Need more customers? I use proven strategies and the latest tools to identify, research, and qualify leads, helping you generate quality opportunities that drive sales and revenue growth.

🔹 Shopify Product Listing & E-commerce Support – I ensure your product listings are well-optimized, SEO-friendly, and visually appealing, leading to increased visibility and conversions.

🔹 Efficient Virtual Assistance & Data Entry – From managing emails, calendars, and customer databases to accurate data entry and research, I help keep your business organized and running smoothly.

🔹 Strong Problem-Solving & Adaptability – I thrive in fast-paced environments, tackling challenges head-on and providing quick, effective solutions to keep operations seamless.

🛠️ Tools & Platforms I Excel In:

📌 Customer Support & CRM:

✔ HubSpot, Zoho CRM, Freshdesk, Pipedrive, Zendesk, Intercom, Salesforce..

📌 Lead Generation & Data Scraping:

✔ Apollo.io, Instant Data Scraper, Snov.io, LinkedIn Sales Navigator, Yellow Pages, Yelp, Zillow, Web Scraper, Proposer.io..

📌 E-commerce & Scheduling:

✔ Shopify, Picktime, Acuity, Airbnb, Jumia, Social Media Marketplace.

📌 Project Management & Communication:

✔ Airtable, Notion, ClickUp, Trello, Asana, Zoho Cliq, Monday.com, Zoho Desk, Slack, Zapier, Time Doctor, Clockify

📌 Design & Documentation:

✔ Canva, Microsoft Office, Google Workspace, Vmix, Inshot, Flier Maker, Website Creation, Video Editing..

I source targeted prospects that match your ideal customer profile.

I provide seamless communication that strengthens brand loyalty.

I provide high-quality work with attention to detail.

I promise Proactive problem-solving and efficiency.

Let’s connect and discuss how I can help!

Let’s get started😊