Chinenye Ibeneme

I am a resourceful and client-focused professional with 2+ years of experience across customer service, procurement, and administrative support. My career has given me a unique mix of skills: the ability to manage vendor and client relationships, coordinate projects across time zones, and deliver efficient executive and customer support both on-site and remotely.

🔹 Procurement & Operations – At Toca LLC (USA), I coordinate procurement projects, negotiate vendor contracts, and use tools like HigherGov, IonWave, and Monday CRM to streamline vendor management and project tracking.

🔹 Customer Service & Support – From my roles as a Front Desk Administrator and Customer Support Specialist, I gained extensive experience handling multi-channel inquiries (phone, email, social media) with empathy and professionalism, ensuring customer satisfaction even under pressure.

🔹 Executive & Administrative Support – At Workaholic360 (USA), I managed executive LinkedIn outreach, and client communications, supporting strategic growth through organized scheduling and reporting.

🔹 Entrepreneurship & Leadership – As Founder of Feelos Store (Clothing & Jewelry) and Co-Founder of Happy Kitchen (Catering Services), I honed my skills in procurement, operations, digital marketing, and client engagement building customer-focused brands that continue to thrive.

I am proficient in Microsoft Office Suite, Google Workspace, LinkedIn Sales Navigator, and Canva, with proven adaptability to specialized procurement and CRM platforms. My passion lies in creating smooth processes, supporting leadership, and delivering excellent client experiences.