Chinenye Aguocha

I possess a wide range of essential skills for customer service and virtual assistance. I excel in effective communication, both written and verbal, ensuring clear and concise interactions. My strong organizational skills enable me to prioritize tasks and meet deadlines efficiently. With my attention to detail and adaptability, I can quickly learn new systems and processes. Trust me to provide exceptional customer support while seamlessly managing various administrative tasks.With my expertise in cybersecurity and program management, I not only provide top-notch support but also ensure the utmost security and confidentiality of your information. From handling customer inquiries to managing complex projects, I am adept at multitasking and problem-solving. Let me be the reliable force that safeguards your interests while delivering exceptional service.

• Expert-level Customer Service Support through calls, chats, or emails.
• Entry-level in a team lead post for customer acquisition.
• Experienced in customer handling and problem-solving orientation.
• Entry experience with handling email tickets using zendesk, Discord and Gmail.
• Expert-level proficiency in Microsoft Office Applications (Word, Excel, Powerpoint)
• Expert-level proficiency in using google docs, sheets, slides, calendars, Google Teams, Microsoft Teams, Zoom, Google listings, and others.