Chinemerem Ozor

Technical Support Officer with enterprise IT experience across infrastructure, cybersecurity, and end-user support. Delivered preventive maintenance for 200+ workstations at Stanbic IBTC Bank, resolved 20+ daily support tickets, and reduced network errors by 25% through secure network design.

Educated in: CCNA | Google Cybersecurity | Microsoft AZ-900 | ITIL 4 | CompTIA Linux+ | Identity & Access Management.

Skilled in remote troubleshooting, patch management, firewall security, and task automation. I bring reliability, fast turnaround, and clear documentation to every engagement — ideal for long-term remote support