Chinelo Akpunku

Chinelo Akpunku

$3/hr
Certified Virtual Assistant | Administrative Support & Customer Service Pro
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Enugu, Enugu, Nigeria
Experience:
5 years
About

Are you overwhelmed with administrative tasks and customer support responsibilities? Let me help you reclaim 30–40 hours a week while boosting your customer satisfaction and operational efficiency.

I’m a Certified Virtual Assistant with solid experience in administrative support, customer service, and client relationship management. I specialize in helping busy entrepreneurs, startups, and growing businesses stay organized, responsive, and productive.

What I Can Help You With:

Customer Support (Email, Phone, and Live Chat)

Help Desk & Ticketing System Management (Zendesk, Salesforce, etc.)

Email Management & Inbox Organization

Calendar & Schedule Management

CRM Updates & Lead Follow-ups

Data Entry & Document Formatting

Client Communication & Retention Support

I bring strong communication, time management, and problem-solving skills to every project. I am proactive, organized, and committed to delivering exceptional service and results. My goal is to free you from the daily grind so you can focus on scaling your business.

If you’re looking for a reliable, detail-oriented Virtual Assistant with hands-on experience in tools like Zendesk, Salesforce, Microsoft Office, and Google Workspace, let's connect!

Let’s work together to streamline your operations and exceed your customer expectations.

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