Chinazaekpere Okoye

Chinazaekpere Okoye

$8/hr
Administrative Assistant | Customer Service | CRM Management
Reply rate:
50.0%
Availability:
Hourly ($/hour)
Location:
Lagos, Lagos, Nigeria
Experience:
5 years
About

Hi, my name is Chizzy, I am a very organized dependable and detail-oriented professional with experience providing administrative, organizational and customer service support in virtual environments.

Skill Set:

·        Has 5 years experience providing Administrative support to business and organizations 

·        Manage mailboxes like Outlook and Gmail by organizing mails in different folders/ labels and can also draft replies

·        Assist you manage complex calendars and schedule appointments on google calendar

·        Draft and maintain paperworks like SOP, proposals and contracts following a set template

·        Organize and manage files on Google drive or dropbox

·        Answer and make phone calls to speak to vendors, respond to inquiries or do a follow up

·        Perform data entry tasks on a set database or on spreadsheets like excel and do basic calculations

·        Set up meetings on zoom or google meet, take meeting notes or employ the use of AI like fireflies

·        Set up and manage CRM like Monday.com, Hubspot

·        Manage projects or tasks with tools like Trello,Airtable and Monday.com

·        Build lists and extract emails from Linkedin using Apollo, Rocketreach or Getcontact 

·        Do basic designs using templates on Canva

·        Assist you proofread your work, checking spellings and punctuations

·        Assist you book flights and hotels at good deals using Kayak.com

·        Transcribe audio recordings verbatim

·        Communicate via slack and whatsapp

·        Speak and write English fluently

·        Basic knowledge of Quickbooks and Mailchimp

·        Constantly learning new software, willing to grow and learn

·        Jovial, Responsive, takes ownership, welcomes feedback, maintains client confidentiality,ensures customer satisfaction.

Softwares that I am knowledgeable about: 

·        Productivity: Microsoft Office Suites, Google Suites

·        Project Management Software: Trello, Asana, ClickUp, Monday, Airtable, Notion and Basecamp

·        CRM Software: Monday, HubSpot CRM

·        Automations: Zapier

·        VoIP Software: Skype

·        Social Media Platforms/ Schedulers: Facebook/Meta Business Suite, Instagram, X(Twitter)

·        E-Commerce Platforms: Amazon, Shopify

·        Website Builders: WordPress, Squarespace

·        Scheduling Software: Calendly

·        Accounting Software: QuickBooks, Excel 

·        Adobe Products: Acrobat  

·        Photo Editor: Canva

·        Lead Generation: Linkedin, Apollo.io, Getcontact,Rocketreach

·        Transcription Software: FirefliesAI. 

·        Email Marketing Software: MailChimp 

·        Grammar & Plagiarism Checkers: Grammarly  

·        Communication Software: Slack, Teams, Skype, WhatsApp, Discord, Telegram, Zoom, etc. 

Ready to take control of your time? Let's Chat!

 

 

 

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