Hi, my name is Chizzy, I am a very organized dependable and detail-oriented professional with experience providing administrative, organizational and customer service support in virtual environments.
Skill Set:
· Has 5 years experience providing Administrative support to business and organizations
· Manage mailboxes like Outlook and Gmail by organizing mails in different folders/ labels and can also draft replies
· Assist you manage complex calendars and schedule appointments on google calendar
· Draft and maintain paperworks like SOP, proposals and contracts following a set template
· Organize and manage files on Google drive or dropbox
· Answer and make phone calls to speak to vendors, respond to inquiries or do a follow up
· Perform data entry tasks on a set database or on spreadsheets like excel and do basic calculations
· Set up meetings on zoom or google meet, take meeting notes or employ the use of AI like fireflies
· Set up and manage CRM like Monday.com, Hubspot
· Manage projects or tasks with tools like Trello,Airtable and Monday.com
· Build lists and extract emails from Linkedin using Apollo, Rocketreach or Getcontact
· Do basic designs using templates on Canva
· Assist you proofread your work, checking spellings and punctuations
· Assist you book flights and hotels at good deals using Kayak.com
· Transcribe audio recordings verbatim
· Communicate via slack and whatsapp
· Speak and write English fluently
· Basic knowledge of Quickbooks and Mailchimp
· Constantly learning new software, willing to grow and learn
· Jovial, Responsive, takes ownership, welcomes feedback, maintains client confidentiality,ensures customer satisfaction.
Softwares that I am knowledgeable about:
· Productivity: Microsoft Office Suites, Google Suites
· Project Management Software: Trello, Asana, ClickUp, Monday, Airtable, Notion and Basecamp
· CRM Software: Monday, HubSpot CRM
· Automations: Zapier
· VoIP Software: Skype
· Social Media Platforms/ Schedulers: Facebook/Meta Business Suite, Instagram, X(Twitter)
· E-Commerce Platforms: Amazon, Shopify
· Website Builders: WordPress, Squarespace
· Scheduling Software: Calendly
· Accounting Software: QuickBooks, Excel
· Adobe Products: Acrobat
· Photo Editor: Canva
· Lead Generation: Linkedin, Apollo.io, Getcontact,Rocketreach
· Transcription Software: FirefliesAI.
· Email Marketing Software: MailChimp
· Grammar & Plagiarism Checkers: Grammarly
· Communication Software: Slack, Teams, Skype, WhatsApp, Discord, Telegram, Zoom, etc.
Ready to take control of your time? Let's Chat!