Chinaza Rita Amushi

Chinaza Rita Amushi

$5/hr
Virtual Assistant//Client Success manager//Customer support
Reply rate:
75.0%
Availability:
Full-time (40 hrs/wk)
Location:
South Karelia, Lappeenranta, Finland
Experience:
5 years
CHINAZA RITA, AMUSHI Ruskonlahdenkatu 13-15 C 8/1, 53850,-- www.linkedin.com/in/chinaza-amushi-29434b218 Professional Summary Dynamic and results-oriented professional with extensive experience in client success management, cloud computing, and cloud security engineering. Proven ability to lead projects, optimize processes, and enhance performance across various sectors. Demonstrates strong technical skills in cloud architecture, security, and client engagement, with a focus on delivering scalable solutions and ensuring robust security practices. Experience Assistant Client Success Manager Aspire Media Marketing Vancouver, British Columbia, Canada (Remote) January 2024 – Present ● ● ● ● ● Lead end-to-end management of client implementation projects, ensuring seamless integration and successful onboarding for clients in the healthcare industry across North America. Optimize customer interactions by identifying key user activation points, enhancing engagement and value realization. Provide customer support, collect and analyze feedback, and deliver insights to Product and Sales teams for continuous improvement. Propose and implement process improvements to enhance implementation efficiency and procedure effectiveness. Manage multiple clients simultaneously, adhering to deadlines to achieve marketing business goals. Tools: Monday.com, Meta Ads Manager, GoHighLevel, ClickFunnels, Communication Platforms (Video, Phone, Chat) Cloud Computing Engineer Digitalwitch Lagos State, Nigeria (Remote) March 2023 – Present ● ● ● ● ● Designed and implemented scalable cloud architectures using AWS and Azure services, including EC2 instances, S3 buckets, RDS databases, and Lambda functions. Conducted performance tuning and cost optimization, achieving a 25% reduction in monthly cloud expenditure through auto-scaling policies and load balancers. Developed CI/CD pipelines with Jenkins and GitLab CI, reducing deployment time by 40% and minimizing manual errors. Managed multi-cloud environments across AWS, Azure, and Google Cloud Platform, ensuring interoperability and compliance. Led cloud migration projects, migrating 15+ legacy applications with minimal downtime. Skills: AWS, Azure, Google Cloud Platform, CI/CD, Infrastructure as Code, Cost Optimization, Cloud Security, Networking Cloud Security Engineer Tech Solutions San Francisco, California, United States (Remote) January 2022 – January 2023 ● ● ● ● ● Developed and enforced cloud security policies to ensure compliance with GDPR, HIPAA, and SOC 2, performing regular audits and assessments. Managed IAM roles and permissions across AWS and Azure, implementing MFA and least privilege principles to reduce unauthorized access incidents by 30%. Conducted vulnerability assessments and penetration testing, implementing remediation strategies to address security weaknesses. Deployed security monitoring tools (AWS GuardDuty, Azure Security Center) and developed incident response protocols. Delivered security training programs, increasing adherence to protocols and reducing security-related incidents by 50%. Skills: AWS Security Hub, Azure Security Center, Google Cloud Security Command Center, IAM, Encryption, Network Security, Incident Response Skills ● ● ● ● ● ● Customer Relationship Management (CRM) Marketing Communications Planning Web Design and Development Online Marketing Client and Project Management Creative Problem Solving ● ● ● ● ● ● Cloud Architecture (AWS, Azure, GCP) Cloud Security and Compliance CI/CD Pipelines Performance Optimization and Cost Management Vulnerability Assessment and Incident Response Technical Support and Training Education Bachelor of Health Care, Degree Programme in Paramedic Nurse (Degree in view) LAB University of Applied Science Lappeenranta, Finland August 2024 - July 2028 Higher National Diploma in Chemistry Federal Polytechnic Nekede Owerri, Imo state October, 2010 – November, 2015 Professional Development ● ● Advanced Security Practices in AWS, GCP, and Azure (Online Course/Workshop) May, 2022 Cloud computing and cloud security in AWS, Azure and GCP (online course) June 2022 Projects & Contributions ● Development of online banking app Contributed to the development of the database, backend and frontend. This application complained to PCI DSS using Azure. ● Development of Hospital App This app was in compliance to HIPAA rules and i contributed to the deployment of the database, backend and frontend using GCP
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