Hello! I’m Rita, a highly skilled and versatile professional with a strong background in client success management, cloud computing, and cloud security. With a proven track record of delivering exceptional results and driving operational efficiency, I bring a unique blend of technical expertise and strategic insight to every project I undertake.
Client Success Management: At Aspire Media Marketing, I have transitioned from a Virtual Assistant/Receptionist to an Assistant Client Success Manager, leading end-to-end management of client implementation projects for healthcare clients across North America. My role involves optimizing customer interactions, enhancing engagement, and proposing process improvements to achieve marketing business goals. I excel in CRM, project management, and delivering value-driven client support.
Cloud Computing Expertise: As a Cloud Computing Engineer at Digitalwitch, I design and implement scalable cloud architectures using AWS and Azure services. My experience includes optimizing cloud performance and costs, developing CI/CD pipelines, and managing multi-cloud environments. I’m adept at balancing performance with cost-effectiveness, resulting in significant reductions in expenditure and deployment time.
Cloud Security: In my previous role as a Cloud Security Engineer at Tech Solutions, I developed and enforced security policies, managed IAM roles, and conducted vulnerability assessments. I’m skilled in deploying security monitoring tools and crafting incident response protocols, contributing to enhanced security posture and reduced security incidents.
I thrive in dynamic environments where I can apply my technical skills and problem-solving abilities to deliver impactful solutions. Whether you're looking for a detail-oriented client success manager or an experienced cloud computing professional, I am dedicated to exceeding expectations and achieving your project goals.
Let’s connect and explore how I can contribute to your next project. Feel free to reach out to discuss your needs and how I can help you achieve your objectives!