Chinawaeze Golden Uchechukwu

I’ve always believed that behind every seamless operation is someone quietly making things run smoothly, and I take pride in being that person. As an Executive Virtual Assistant, Customer Support & CRM Strategist, I bring structure, responsiveness, and precision to every task I manage.

In my recent work, I supported a growing team by streamlining their customer support process, reducing average response time by 40% and helping maintain a 95%+ customer satisfaction rating.

By organizing CRM workflows, improving data accuracy, and managing over 1,000 client interactions, I created systems that not only saved time but also improved team performance.

Whether it’s replying to customers inquiries, calendar management, inbox handling, client communication, or CRM upkeep, I focus on the details that matter. My approach combines reliable execution with proactive thinking, making sure deadlines are met, customers feel heard, and internal processes run efficiently.

I thrive in fast-paced environments where clear communication and dependable support make all the difference. My goal? To be the trusted right hand that helps your business stay focused, responsive, and ready to grow.