Chimezie Umeobika

Hi, I’m Chimezie, a skilled and results-driven Virtual Assistant with over four years of experience in appointment setting, sales, marketing, customer service, e-commerce support, and IT assistance. I help busy entrepreneurs, executives, and business owners handle their daily tasks, improve productivity, and focus on what truly grows their business.

I’m passionate about helping businesses work smarter. Whether it’s managing appointments, handling customer inquiries, assisting with marketing campaigns, or providing technical and administrative support, I approach every task with accuracy, reliability, and professionalism. My goal is to make work easier for my clients by improving systems, communication, and results.

My Achievements

Appointment Scheduling for a Corporate Team: Managed calendars for over 20 executives, reducing scheduling conflicts and improving efficiency by 35 percent.

E-commerce and Sales Support: Assisted a growing Shopify store with product listings, orders, and customer messages, helping the business achieve a 20 percent sales increase within six months.

Customer Support: Delivered excellent phone and email assistance, maintaining a 95 percent customer satisfaction rate and reducing response time by 40 percent.

Marketing Assistance: Supported social media, product promotions, and email campaigns that attracted more leads and increased brand visibility.

Areas of Expertise

Sales and Marketing Support: Managing leads, outreach, and campaigns that boost brand awareness and conversions.

Appointment Setting and Calendar Management: Keeping your schedule organized and conflict-free.

Customer Support: Providing prompt, professional service that builds customer loyalty.

E-commerce Management: Handling product uploads, order fulfillment, and inventory tracking for Shopify and WooCommerce.

Administrative and Data Support: Managing emails, data entry, reports, and documentation accurately.

IT and Technical Support: Offering basic troubleshooting, file management, and digital tool setup to keep operations running smoothly.

Project Coordination: Ensuring timely task execution and organized teamwork.

Why Work With Me

Proven experience supporting executives and online businesses.

Strong understanding of sales, marketing, and customer engagement.

Reliable, adaptable, and efficient in multitasking.

Clear communication and excellent time management.

Certifications and Tools

Certified E-commerce Virtual Assistant

Certified Customer Service Professional

Certified IT Support Professional

Basic Microsoft Excel Certification

Google Workspace Proficiency

Tools Used: ClickUp, Asana, Trello, Monday.com, Slack, Zoom, Calendly, Zendesk, Freshdesk, Tawk.to, Shopify, WooCommerce, and Google Workspace.

If you’re looking for a Virtual Assistant who combines technical know-how with strong sales, marketing, and organizational skills, I’m ready to help your business grow.