CHIKA MURAKAMI
Experienced in B2B channel marketing with a demonstrated history of working in the information
technology and services industry. Skilled in partner management, project management, cold calling,
company profiling and software testing in both English and Japanese.
PERSONAL DETAILS
Address
Phone number
Email
Loenermark 307, Amsterdam, Netherlands
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EDUCATION & QUALIFICATIONS
Jul 2016 - Jun 2017
BSB51915 Diploma of Leadership and Management
The Sydney Business and Travel Academy
Jul 2017 – Jun 2018
BSB60215 Advanced Diploma of Business
The Sydney Business and Travel Academy
Apr 2009 – Mar 2013
Degree of Bachelor of Arts and Sciences
Osaka Kyoiku University
PROFESSIONAL SKILLS
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Excellent communication skills and persuasive capabilities in English and Japanese
Acquainted with sales, marketing, and distribution network functioning
Familiar with B2B and the information technology industry
A well-developed and high understanding of quality partner management
Demonstrated ability to work autonomously and as a member of a team while working
accurately and paying attention to detail
Understanding of cross-cultural sensitivities which enables me to work effectively with
co-workers and clients from a variety of cultural backgrounds
Excellent negotiation and planning skills
Proven ability to work under pressure to meet deadlines while maintaining a detailed and
accurate manner.
Good time management, administration of leads and activities through the company’s Customer
Relationship Management system
Managing multiple projects at varying stages of completion
Familiar with communication and collaboration tools such as Microsoft Teams, Zoom and Cisco
WebEx
Updated 16-Sep-21
References available upon request.
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WORK EXPERIENCE
Apr 2021 –
Remote
Freelancer
Channel Marketing Specialist
Freelancer providing marketing / translation services to support companies to have sales opportunities
in the Japanese market. Services provided in Japanese and English included:
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Translating marketing materials and documents between Japanese and English
Lead generation by desk research and cold calling
Collecting and studying information about end users, sales trends, products, and services to
develop future marketing plans
Analyzing local, national, and global trends that impact both the organization and the industry
Localising apps / websites including descriptions and marketing materials by SEO / ASO
strategies
Executing test plans, procedures, use cases, test scripts and providing in-depth analysis to create
and rollout new software
Achievements
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I became a Top rated freelancer (5% of freelancers) on Upwork within four months
Oct 2016 – Mar 2021
Sydney, Australia
bChannels
Project lead
Project lead providing breakthrough insights and trusted delivery to run the partner networks of the
world's top 20 technology companies. Roles executed in Japanese and English included:
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Managing multiple projects at a time with global IT clients including Microsoft, Logitech, Fujitsu PFU
IT channel marketing consultation associated with training and support
Engaging with partners and customers to drive marketing activities
Leveraging client tools to help partners build marketing campaigns and following up customer
satisfaction
Translating marketing materials and documents between Japanese and English
Recruiting potential partners by desk research and cold calling
Developing and executing test plans, procedures, use cases, test scripts, and providing in-depth
analysis to create and rollout new software
Facilitating board meetings, team staff and technical meetings as a key thought leader within the
organization
Conducting interviews / surveys and providing market and competitive insights through
presentations and reports to stakeholders to allow effective strategic and tactical decision-making
and implementation
Achievements
Updated 16-Sep-21
References available upon request.
Page 2 of 3
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I was chosen as ‘be Inspirational Award Winner’ in 2021 within bChannels globally. The prize is a
celebration of great work as the most inspirational worker across the company.
I closed a $250,000+ opportunity after building trust with the client
I was chosen as ‘Best Supporting Female’ in 2017 within bChannels globally. The prize is a
celebration of great work as the most supportive worker across the company.
I obtained 70 leads to recruit potential partners for Barco Japan within 6 months.
As the sole operator for managing Microsoft as a client, bChannels has become a Microsoft
Preferred Supplier.
Aug 2012 – Sep 2014
Osaka, Japan
Dolce Musical instruments
Distribution and sales assistant
Duties included sales of sheet music and musical instruments as well as assistance in importing products
from the US and then selling products as an exclusive Japanese agent. Other duties included distributing
products to retailers, dealing with information requests over the phone and face to face, cashier work
and stock control including ordering and supply. Tasks included:
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Providing information, product brochures and demonstrations of products that meet individual
customer needs
Recommending innovative suggestions to improve the quality of product
Responsible for handling issues like delivery and placing orders correctly and accurately
Contacting current and potential customers to schedule appointments or to follow-up on
previous sales calls
Negotiating vendor contracts for the best price options
Increasing sales and profits of assigned territories by generating additional sales to current
customers and obtaining new business
Pushing to increase the organization’s profitability
Achievements - I was responsible to meet Key Performance Indicators to ensure targets were achieved.
My target was >$60k per month which I achieved on all occasions of my measurement period.
Updated 16-Sep-21
References available upon request.
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