Chika Murakami

5+ years experienced Channel Marketing & Sales Support Specialist for B2B business in the IT industry. I have worked with 20 top IT companies from around the world including Microsoft, Logitech, Fujitsu, Intel, Dell EMC etc.

I have work experience in Japan, Australia, Malaysia and the United Kingdom, often acting as a cultural and language liaison between Japanese and English-speaking clients.

What I can offer:

[Translation]

Translating / proofreading of:

• Marketing materials
• Websites
• Whitepapers
• Blogs / Articles
• Keywords
• Listings
• Apps

I am an experienced translator and put great attention into my translations but I am NOT a certified translator.

Highlight: I have worked with Logitech, supporting the localisation of their partner portal. My role was to translate the entire portal, notification emails as well as user guides.

[Lead generation]

Generation qualified leads by desk research / email outreach / cold calling.

Highlight: I obtained 70 leads to recruit potential partners for Barco Japan within 6 months (conversion rate 10%).

[Budget / process management]

Managing budget / end-to-end process for more efficient utilisation and better workflow.

Highlight: I have worked with Microsoft as a "Microsoft's preferred supplier" over the past 5 years, managing 500+ Microsoft-funded marketing activities/workshops.

[Website QA/UAT]

Developing and executing test plans, procedures, use cases, test scripts as well as providing in-depth analysis to create and rollout new software.

Highlight: I have worked with Logitech, supporting them to launch their partner portal for more than 20 countries.

[Customer support desk]

Handling customer's inquiries by emails, calls and online chat.

Highlight: I have experience in online customer support to help IT vendors' (Oracle, Cisco etc.) partners to utilise their marketing automation platform.

Skills: Microsoft products, Google suite, Salesforce, Zendesk and more.

Please note that my working hours are between 9am-5pm CEST on weekdays.

I look forward to working with you!