Chidinma Iwu

I am a dedicated Virtual Assistant and Customer Service Professional with nearly two years of hands-on experience. My background in providing exceptional support and managing projects with precision has equipped me with the skills to exceed your expectations and drive significant value to your team.

What I Offer:

Virtual Assistance: Proficient in tools like Zoom, Slack, Trello, and Google Suite, I excel at managing schedules, coordinating meetings, and streamlining office operations to enhance efficiency.

Customer Service: I’ve consistently delivered top-notch service, boosting customer satisfaction by 40% and increasing vendor preference from 30% to 60%. My experience includes managing client communications, processing orders, and rebuilding customer trust.

Sales & Marketing: Skilled in utilizing email marketing tools and lead generation methods, I drive revenue through targeted campaigns and effective client engagement strategies.

I am passionate about applying innovative solutions to solve problems and improve processes. Let’s discuss how my skills and experience can contribute to your success.