Chidiebere Nwankwo

PORTFOLIO Chidiebere Nwankwo Chidiebere Jeffrey Nwankwo Administrative Virtual Assistant 1 2 3 4 Hello, I’.m Chidiebere Nwankwo, a dedicated Administrative Virtual Assistant who helps busy professionals stay organized and productive through efficient email & inbox management, calendar scheduling, and accurate data entry. 5 I’m passionate about bringing structure and clarity to your 6 workflow — so you can focus on what truly matters: growing your 7 business. 8 9 My goal is to provide reliable, detail-oriented support that saves you time, reduces stress, and keeps your operations running smoothly. Let’s work together to simplify your day and achieve more. 1 Education 2 HİGHER LEVEL 3 Michael Okpara University of Agriculture, Umuahia 4 Economics -) Bachelor of Science (B.Sc) 5 6 7 HIGH SCHOOL 8 Friedel Kropf’s Educational Centre 2014 9 Experience 1 2 - Freelance Administrative Virtual Assistant (2023-Present) Provided administrative support including calendar management, meeting scheduling, document preparation, and travel arrangements. Set up simple automation workflows using Zapier, helping reduce manual tasks and improve productivity. Oversaw project and task management using platforms like ClickUp, Trello, and Notion, ensuring timely delivery of tasks. Communicated directly with clients to share progress updates, answer inquiries, and coordinate deliverables across teams. MTN (Nigeria) Customer Care Representative -) Providing information about MTN services, products, bundles, data plans and promotion. Resolving complaints or technical issues (SIM problems, network issues and data not working) Assisting customers with account setup, SIM registration and PUK retrieval. Processing requests such as SIM swaps, tariff plan changes, and data sharing setups. Staying up-to-date with new services, offers, and system changes to assist customers accurately. Simes Enterprise Administrative Assistant -) Supervised administrative staff, tracked task progress, and maintained organized documentation. Facilitated regular check-ins with department heads to assess goals and implement improved processes. Managed inventory and logistics using Google Sheets, and handled vendor coordination through email and WhatsApp, reducing supply delays by 20%. Provided dependable remote administrative support, including document handling, data entry, and communication follow-ups. 1 2 3 4 5 6 7 8 9 Skills & Abilities Email & Inbox Management Calendar management & scheduling Data entry & record keeping File and document management Customer Relationship Management (CRM) Travel planning & itinerary coordination Project Management & Automations Newsletter & Email Marketing Support Lead Generation & Outreach Proficiency with office tools (e.g., Google Workspace, Microsoft Office) Task and project management tools (e.g., ClickUp, Trello, Asana) MY PROJECTS Project 1 - Email Management & Organization Project 1 2 3 4 5 6 7 8 9 I transformed a cluttered inbox into a clean, organized, and easy-to-manage system. I started by sorting and cleaning up hundreds of unread and irrelevant emails, unsubscribing from newsletters, and deleting outdated messages to remove clutter. Then, I created a clear folder structure and set up filters and labels to automatically organize incoming messages, making it easier to prioritize important emails and maintain daily order. I used Gmail, Outlook, and Google Workspace tools to automate, categorize, and streamline communication — saving the client time and improving overall productivity. 1 2 3 4 5 6 Project 2 - Calendar Management & Meeting In this project, I helped a fitness Scheduling instructor manage training sessions with multiple clients scheduled on separate days. I organized the calendar to clearly separate each client’s training time, removed scheduling conflicts, and confirmed all sessions in advance. 7 8 9 Using Google Calendar, Calendly, and Zoom (or Google Meet), I set up recurring sessions, added color codes for each client, and created automated reminders to keep both the instructor and clients on track. - 8 9 Project 3 - Data Entry: Vendor Listing & Inventory Tracking System I created and managed a detailed vendor listing and inventory tracking system for a client using Google Sheets. I listed all vendors, the services they provide, and their key details such as type of vendor, contact information, address, website, and email to ensure smooth coordination and easy reference. Instead of using formulas, I included reliability ratings and notes to track vendor performance, delivery consistency, and overall service quality. I used Google Sheets and Google Drive to organize, store, and update all vendor and inventory information efficiently. Result: The client gained a clear, easy-to-use system that improved accuracy and made it simple to monitor vendors and inventory effectively. Project 4 - File Management & Organization 1 2 3 4 5 6 7 8 9 This project highlights my ability to efficiently organize, structure, and manage digital files for clients. I create clear folder systems, rename files for consistency, and remove duplicates to maintain a clutter-free workspace. Using tools like Google Drive, Dropbox, and Microsoft Excel, I categorize files by type, date, or project for easy access and collaboration. My goal is to help clients save time, stay organized, and maintain smooth workflows through effective file management. - Thank you Contact Details Phone : - Email : - 8 9