PORTFOLIO
Chidiebere
Nwankwo
Chidiebere Jeffrey Nwankwo
Administrative Virtual Assistant
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Hello,
I’.m Chidiebere Nwankwo, a dedicated Administrative Virtual
Assistant who helps busy professionals stay organized and
productive through efficient email & inbox management, calendar
scheduling, and accurate data entry.
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I’m passionate about bringing structure and clarity to your
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workflow — so you can focus on what truly matters: growing your
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business.
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My goal is to provide reliable, detail-oriented support that saves
you time, reduces stress, and keeps your operations running
smoothly.
Let’s work together to simplify your day and achieve more.
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Education
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HİGHER LEVEL
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Michael Okpara University of Agriculture,
Umuahia
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Economics -)
Bachelor of Science (B.Sc)
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HIGH SCHOOL
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Friedel Kropf’s Educational Centre
2014
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Experience
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Freelance Administrative Virtual Assistant
(2023-Present)
Provided administrative support including
calendar management, meeting scheduling,
document
preparation, and travel arrangements.
Set up simple automation workflows using
Zapier, helping reduce manual tasks and
improve productivity.
Oversaw project and task management using
platforms like ClickUp, Trello, and Notion,
ensuring timely delivery of tasks.
Communicated directly with clients to share
progress updates, answer inquiries, and
coordinate
deliverables across teams.
MTN (Nigeria) Customer Care Representative
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Providing information about MTN services,
products, bundles, data plans and promotion.
Resolving complaints or technical issues (SIM
problems, network issues and data not working)
Assisting customers with account setup, SIM
registration and PUK retrieval.
Processing requests such as SIM swaps, tariff plan
changes, and data sharing setups.
Staying up-to-date with new services, offers, and
system changes to assist customers accurately.
Simes Enterprise Administrative Assistant -)
Supervised administrative staff, tracked task
progress, and maintained organized
documentation.
Facilitated regular check-ins with department
heads to assess goals and implement improved
processes.
Managed inventory and logistics using Google
Sheets, and handled vendor coordination through
email and WhatsApp, reducing supply delays by
20%.
Provided dependable remote administrative
support, including document handling, data entry,
and communication follow-ups.
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Skills & Abilities
Email & Inbox Management
Calendar management & scheduling
Data entry & record keeping
File and document management
Customer Relationship Management (CRM)
Travel planning & itinerary coordination
Project Management & Automations
Newsletter & Email Marketing Support
Lead Generation & Outreach
Proficiency with office tools (e.g., Google
Workspace, Microsoft Office)
Task and project management tools (e.g.,
ClickUp, Trello, Asana)
MY PROJECTS
Project 1 - Email Management & Organization Project
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I transformed a cluttered inbox into a clean,
organized, and easy-to-manage system. I
started by sorting and cleaning up hundreds
of
unread
and
irrelevant
emails,
unsubscribing
from
newsletters,
and
deleting outdated messages to remove
clutter.
Then, I created a clear folder structure and
set up filters and labels to automatically
organize incoming messages, making it
easier to prioritize important emails and
maintain daily order.
I used Gmail, Outlook, and Google
Workspace tools to automate, categorize,
and streamline communication — saving the
client
time
and
improving
overall
productivity.
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Project 2 - Calendar Management & Meeting
In this project, I helped a fitness
Scheduling
instructor manage training
sessions with multiple clients
scheduled on separate days.
I organized the calendar to clearly
separate each client’s training
time, removed scheduling
conflicts, and confirmed all
sessions in advance.
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Using Google Calendar, Calendly,
and Zoom (or Google Meet), I set
up recurring sessions, added color
codes for each client, and created
automated reminders to keep
both the instructor and clients on
track.
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Project 3 - Data Entry: Vendor
Listing & Inventory Tracking
System
I created and managed a detailed
vendor listing and inventory tracking
system for a client using Google
Sheets. I listed all vendors, the
services they provide, and their key
details such as type of vendor,
contact information, address,
website, and email to ensure smooth
coordination and easy reference.
Instead of using formulas, I included
reliability ratings and notes to track
vendor performance, delivery
consistency, and overall service
quality.
I used Google Sheets and Google
Drive to organize, store, and update
all vendor and inventory information
efficiently.
Result: The client gained a clear,
easy-to-use system that improved
accuracy and made it simple to
monitor vendors and inventory
effectively.
Project 4 - File Management & Organization
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This project highlights my ability to
efficiently organize, structure, and
manage digital files for clients. I create
clear folder systems, rename files for
consistency, and remove duplicates to
maintain a clutter-free workspace.
Using tools like Google Drive, Dropbox,
and Microsoft Excel, I categorize files by
type, date, or project for easy access and
collaboration. My goal is to help clients
save time, stay organized, and maintain
smooth workflows through effective file
management.
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Thank
you
Contact Details
Phone :
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Email :
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