Chidera Iheukwumere

I don't help you "save 30+ hours weekly" I help you feel understood, seen and in charge through thoughtful and strategic assistance.

If you spending too much time juggling admin tasks, managing emails, and organizing spreadsheets when you should be scaling your business, You’re not alone.

Many CEOs lose up to 30% of their productivity handling repetitive admin duties, that’s where I step in.

With 2+ years of remote experience, I’ve supported executives and small businesses in administrative operations, customer support, and digital organization.

At Fireside Advisory, I streamlined communication, cut registration processes by 30%, and improved event attendance by 20%.

At Your Virtual Ally, I maintained 98% on-time fulfillment for Shopify and TikTok Shop orders with <24-hour customer response time.

I provide structured, tech-driven support that frees your time and boosts efficiency through:

📌 Email & Calendar Management – Triage, schedule, and organize for zero missed meetings or cluttered inboxes.

📌 Data Entry & Reporting – 100% accuracy using Google Sheets & Excel.

📌 Customer Support – Improving satisfaction and retention.

📌 Workflow Optimization – Notion, Asana, Trello, and Slack to manage tasks efficiently.

📌 Document & Presentation Design – Reports and decks that enhance meeting clarity and engagement.

📌 Research & Report Compilation – Actionable insights for better decisions.

Results I’ve achieved:

✅ Improved team productivity by 35% through workflow automation.

✅ Reduced missed deadlines by 40% with digital scheduling systems.

✅ Delivered 100% accurate data reports for better decision-making.

✅ Designed decks that increased meeting efficiency by 25%.

✅ 98% on-time delivery of all administrative tasks and reports.

Skills & Tools:

📍Administrative Tools: Google Workspace (Docs, Sheets, Calendar, Meet, Drive), Microsoft Office Suite.

📍Customer Support Tools: Zendesk, Salesforce, HubSpot, Tawk, Gmail.

📍Project Management: Asana, Trello, Notion, ClickUp.

📍Basic Design: Canva, PowerPoint.

📍Communication Platforms: Slack, Zoom, Microsoft Teams.

📍E-commerce Management: Shopify, TikTok Shop, Seller Center

Client Feedback:

⭐ “Chidera is among the few with rare dedication and competence.” – Khaleb Ogbonna, CEO, Fireside Advisory

⭐ “Her growth mindset and energy make her an asset in any team.” – Alfred Okechukwu, CEO, Coal

If you’re ready to reclaim your time and scale your business with a reliable, detail-oriented virtual assistant, let’s connect!

📩 Send me a message or book a call to discuss!

— Chidera I.