Chianti Martin Pilapil Yntig

Chianti Martin Yntig Email:-Mobile :- Birthday: 11-01-93 Age: 27 yrs. old Height: 5'9” Weight: 87kg Religion: Roman Catholic Civil Status: Single CAREER OBJECTIVES Seeking employment that allows me to grow professionally and encourage me to get promoted, while being able to utilize my skills for the betterment of the organization with the best use of my dedication, determination and resourcefulness. To work in tandem with a team in a challenging and competitive manner where I could improve my knowledge and capabilities, putting them to use for the development of the organization. CORE SKILLS 1. SEO Management, URL/HTML Backlinking 2. Graphic Designing ( Logo, Cover Photo, Profile Display, Blogs/Articles Background, Watermarks ) 3. Audio and Video Editing 4. Data Entry 5. Email and Social Media Management/Moderation 6. Lead Scraping/Generation 7. Data Research 8. Proofreading 9. Process Documentation/WIKI for Training and Account optimization 10. Technical Networking Support ( Routers, Gateways, WAP etc. ) 11. Video/Audio Transcribing 12. Inbound and outbound customer service 13. Customer Service 14. Sales Management 15. Training and Development Birthplace: Davao City Availability: Full Time Nationality: Filipino Language: English and Filipino Mother's name: Mary Anne Yntig Father's Name: Florencio Yntig BPO AND VA EXPERIENCE TASKBULLET | ADVANCED VIRTUAL ASSISTANT Clients : General | February 2020 - November 2020 Graphics, Audio and Video Editor Data Entry ( Data Research, Basic Bookkeeping ) Content Management Social Media Management SEO & Digital Marketing E-Commerce ( Shopify Web Design, Order Tracking, Dropshipping) Email Management GO2 PHIL | EXECUTIVE VIRTUAL ASSISTANT Client : Intempio | August 2018 - January 2020 SME and Trainer for Web Conferencing Management Presenters Technical Check and New Producers Trainer Created training materials for Presenters, Patients, and Producers Post-event Presenters Evaluator and Report Manager Event Host/Producer and Moderator for USA Pharmaceutical Companies like Novartis, Biogen & Sunovion Helpdesk support via calls/chats Event analytics Quality Assurance Specialist Cold-calling/Lead Scraping Email Management DEMAND SCIENCE PHIL. | PRODUCT DATA RESEARCHER AND SEO ASSISTANT Client : GuidesFor | February 2017 - July 2018 Data Research and Analytics Websites Optimization URL/HTML Backlinking Social Media Marketing and Management Content creation using WORDPRESS IBEX GLOBAL | LEVEL 3 CSR - BILLING AND SALES SPECIALIST Client : At&t Uverse Blue and Valuemarket | February 2015 - October 2015 Advance billing support E-commerce Sales Conversion & Management Customer-centric Customer Retention Payment Processing SUTHERLAND GLOBAL SERVICES | TECHNICAL SUPPORT REPRESENTATIVE Client : AT&T UVERSE ICM | March 2016 November 2016 Home entertainment and WiFi network troubleshooting Remote access troubleshooting Inbound and outbound calls support E-commerce support EDUCATIONAL BACKGROUND MAGALLANES ELEMENTARY SCHOOL PRIMARY | 2000 – 2005 F. BANGOY NATIONAL HIGH SCHOOL SECONDARY | 2005 - 2009 STI COLLEGE OF DAVAO DIT (VOCATIONAL) | 2010 - 2012 CHARACTER REFERENCE Jovelyn Jane Aso Jeff Robert Ceniza Team Supervisor/ Lead Producer/ Executive VA at Go- Trainer/Producer/Executive VA at Go- Jeffrey Santos John Chua Brand Manager at SM Bowling Center- Team Manager at Demand Science Phil- ACCOMPLISHMENTS Awarded as Top Data Researcher under the Web Development Team for 4 consecutive months out of 20 researchers. Awarded as one of the Top 5 technical support representatives out of 100 agents and helped the team to be consistently placed in Top position in 1 year Awarded as one of the Top Social Media Digital Marketers to optimize the website traffics that we had developed. Became a trainer and added some process documentation to make our system get better and customer friendly Awarded as Top VA for 5 consecutive months and was nominated to become a training manager.