Hi, I am Debbie, I started my career as a customer service representative due to the awful experience I had in time past with a business as a customer, since then I made a decision to make customers feel good using the services of a business.
I am result-oriented, detailed-oriented, empathetic and organised virtual assistant and customer service representative expert with 3 years combined experience in providing seamless support to customers while efficiently handling administrative tasks for businesses and organisations.
Efficient in calendar management, email and chat support, booking and scheduling, providing customer support and resolving complaints, project coordination, technical troubleshooting, and good customer relationship management.
I am adept at leveraging technology to enhance communication, organisation, and overall productivity and providing innovative measures to help increase the growth of your organisation.