Chevelle Elson

Chevelle Elson CUSTOMER SERVICE & SALES REPRESENTATIVE SUMMARY REMOTE WORK EXPERIENCE Goal oriented Freelancer with experience doing online jobs in the USA, Canada & Australia. Payroll Officer Demonstrated ability to manage diversity, achieve targets, work on own initiative, handle large volumes of in/outbound calls and emails. Ability to quickly navigate new software and working in a fastpaced environment. Conflict management and proven leadership skills. CORE COMPETENCIES - Negotiation - Improvisation - Identifying clients' needs - Clear communication skills - Call & email handling - Product knowledge - Customer service - Sales - Human relations - Active listening - Leadership skills - Persuasive speaking skills - Time management skills - Target oriented - Conflict management - Managing diversity - Problem solving Freelance - Packaging Company (2020) - Gather confidential information required for salary payment - Answer queries & address concerns re salary payments Manager, Shipping Department Freelance - Packaging Company (2019 - 2020) - Oversee the day-to-day functions of department - Provide leadership to direct reports - Manage delayed package pipeline Courier Supervisor Freelance - Packaging Company (2019) - Provide guidance to Couriers re execution of duties - Ensure packages were sent off in a timely manner - Train junior colleagues HR Recruitment Officer Freelance - Packaging Company (2018) - Cold calling - Persuade prospects to switch provider or enroll - Train new recruits - Collect information from clients to determine suitable plan - Respond to large volumes of auto-dialed leads Health Insurance Sales Representative National Health Enrolment Centre - (2018 - 2019) - Cold calling - Persuade prospects to switch provider or enroll - Train new recruits - Collect information from clients to determine suitable plan - Respond to large volumes of auto-dialed leads B2B Sales Representative CONTACT INFORMATION Freelance - Summer Eden (2018) - Cold calling - Internet researching - Lead generation -- St Catherine, Jamaica W.I Appointment Setter Freelance - Solar Panel Installation Company (2017) - Warm calling