Chevelle Elson

I am good at telemarketing, negotiating and making a script my own without eliminating critical information. I am a quick learner with excellent customer service skills and with handling difficult situations.

I worked in the shipping industry where I supervised Quality Control Inspectors and assisted them with getting packages processed and shipped on time as well as provide them with support in dealing with familiar and unknown issues encountered.

I am skilled at:

• Telemarketing
• Managing & supervising staff
• Qualifying leads
• Conflict management
• Negotiating & persuading
• Delegating
• Learning new applications, processes & products
• Improvising
• Following a script
• HR recruiting

In addition to my experience in the shipping industry, I did HR calls for 1 year and 3 months, sold health insurance for 8 months, worked as a supervisor and a manager for 5 and 9 months respectively.