Chetan Bhende

I’m Chetan Bhende, a Computer Science graduate from G.H. Raisoni College of Engineering, Nagpur, leveraging 6+ years of experience at the intersection of IT solutions and strategic business development. My core mission is to drive measurable growth—boosting profits, optimizing team productivity, and elevating customer satisfaction—by fusing technical acumen with market-focused innovation.

As a dynamic problem-solver, I specialize in transforming operational challenges into scalable opportunities. At Amazon, I provided precise operational support for 200+ merchants, streamlining vendor workflows and expanding product portfolios through data-driven brand campaigns. During the COVID-19 crisis at HDFC Bank, I engineered tailored health insurance plans that addressed urgent medical financing needs, earning the Bajaj Insurance Trophy for building Pune’s #1 health insurance portfolio—an achievement recognized by the Regional Head. This initiative underscored my ability to turn market disruptions into revenue-generating solutions.

My technical foundation enables me to bridge IT efficiency with business objectives. I excel in automating workflows (Automation Anywhere), managing ticketing systems (Remedy), and deploying CRM tools to enhance customer lifecycle engagement. Beyond technology, I lead cross-functional teams in high-stakes negotiations, vendor management, and creative market expansion—proven by a 30%+ revenue surge from upselling techniques and targeted advertising strategies.

What defines my approach:

• Strategic Agility: Designing growth plans (market segmentation, pricing strategies) that adapt to evolving landscapes.
• Customer-Centricity: Resolving complex issues with service excellence (95%+ satisfaction) and relationship-driven solutions.
• Operational Precision: Optimizing productivity via process automation, email management, and lean project execution.

Rooted in Nagpur and refined by cross-cultural engagements, I thrive in diverse environments, blending technical rigor (MS Office, Photoshop, data processing) with soft skills (negotiation, team leadership). Committed to lifelong upskilling, I hold a BE in Computer Science and actively refine my expertise in sales automation and AI-driven business analytics.

I’m now seeking to leverage this dual-domain mastery—where IT innovation meets revenue growth—to help forward-thinking organizations exceed their strategic targets. Let’s connect and pioneer your next growth chapter.

Key specialties: Business Development | Vendor Ecosystem Optimization | Automation (Automation Anywhere) | Crisis Leadership | Revenue Scaling