Cheryl C. Cadelenia

CHERYL CADELENIA VIRTUAL ASSISTANT CONTACT ME PERSONAL PROFILE I am always energetic and eager to learn new - skills. I can do multitasking and finished my - work before it's deadline. I am flexible, live:.cid.80ea3b-cf hardworking and driven with a clear goal to succeed. Based on my experienced I learned that in dealing with the customers over the phone you have to be sound confident and and always be friendly in order to gain their trust. SKILL SET VITUAL ASSISTANT COLD CALLING APPOINTMENT SETTING LEAD GENERATION REAL ESTATE VA WORK EXPERIENCE Customer Service Representaive (local account) Shore Solutions Edsa Central Greenfield Mandaluyong December 2014-May 2015 It is a local Fastfood taking orders from over the phone Customer Service Representative (international account) Teleperformance Edsa Central Greenfield Mandaluyong February 2016-May 2019 I was on a retention department where our job to save the customers from canceling their accounts. As an account manager we have to negotiate, giving them the best options and satisfaction in order to make them stay in the company. EDUCATIONAL HISTORY Saint Vincent's College Padre Ramon St. Dipolog City Zamboanga Del Norte Bachelor of Information Technology-