CHERYL CADELENIA
VIRTUAL ASSISTANT
CONTACT ME
PERSONAL PROFILE
I am always energetic and eager to learn new
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skills. I can do multitasking and finished my
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work before it's deadline. I am flexible,
live:.cid.80ea3b-cf
hardworking and driven with a clear goal to
succeed. Based on my experienced I learned
that in dealing with the customers over the
phone you have to be sound confident and and
always be friendly in order to gain their trust.
SKILL SET
VITUAL ASSISTANT
COLD CALLING
APPOINTMENT SETTING
LEAD GENERATION
REAL ESTATE VA
WORK EXPERIENCE
Customer Service Representaive (local account)
Shore Solutions Edsa Central Greenfield Mandaluyong
December 2014-May 2015
It is a local Fastfood taking orders from over the phone
Customer Service Representative (international
account)
Teleperformance Edsa Central Greenfield
Mandaluyong February 2016-May 2019
I was on a retention department where our job to save
the customers from canceling their accounts. As an
account manager we have to negotiate, giving them the
best options and satisfaction in order to make them stay
in the company.
EDUCATIONAL HISTORY
Saint Vincent's College
Padre Ramon St. Dipolog City Zamboanga Del Norte
Bachelor of Information Technology-
