Cherry Timola

CHERRY C. TIMOLA Lot 2 blk 2 Torres Subdivision Rodriguez Rizal-- CAREER OBJECTIVES: To obtain a position that would best fit my qualification and development further my knowledge skills for continuous career development. PERSONAL DATA: Age : 41 Date of Birth : June 25, 1979 Place of Birth : Marikina Gender : Female Height : 5’1 Weight : 100 lbs Nationality : Filipino Religion : Roman Catholic Civil Status : Married Spouse Name : Paul Roent Jay-R T. Timola EDUCATIONAL BACKGROUND: TERTIARY : Centro Escolar University Dentistry 4th year standing SECONDARY : Roosevelt College Rordiguez Rizal 1992 – 1996 PRIMARY : Burgos Elementary School Main 1986 - 1992 EMPLOYMENT RECORDS: BIBO GLOBAL OPPORTUNITY Online Tutor for foreign students Dates Employed: January 2020 – December 2020 Responsibilities: ● Help students learn and improve their English Language skills ● Help students to understand the situation and express their ideas in English ● Guide students on their reading skills. ● Develop their comprehension skills. TELUS INTERNATIONAL (TELUS) Outbound Sales Representative Dates Employed: January 2016 – January 2020 Responsibilities: • Offers promotions to upgrade current plan • Promote new available plans • Set up technician visit for the equipment upgrade • Assist subscriber with the changes on their bill • Update subscribers of the changes on their current plan • Provide subscribers of the available options that might interest them • Provide subscribers free installation upon upgrading AFNI PHILIPPINES (VERIZON) Technical / Customer Service Support Dates Employed: May 2015 - September 2015 Responsibilities • Assist customer with basic troubleshooting steps • Offered new service to nonsubscriber • Set up technician for installation • Offered subscriber to upgrade to a higher plan • Assist customers with their billing inquiries, adjustment and promotions BIBO GLOBAL OPPORTUNITY Online Tutor for foreign students Dates Employed: June 2014 – July 2015 Responsibilities: ● Help students learn and improve their English Language skills ● Help students to understand the situation and express their ideas in English ● Guide students on their reading skills. ● Develop their comprehension skills. CONCENTRIX PHILIPPINES (DISH) Technical / Sales / Billing / Retention Dates Employed: October 2011 - January 2013 Responsibilities ● Assist customer with troubleshooting steps and arrange technician visit ● Offered new service to nonsubscriber and help them set up new account ● Assist them with their bills, adjustment and promotions ● Saving customers from cancelling their service SYKES (SIMPLEXITY) Inbound Sales Representative Dates Employed: March 2011 - October 2011 Responsibilities ● Assist subscribers with their mobility plans ( AT&T, Sprint, Verizon and T Mobile ) ● Offered to a higher plan ● Offered to add phone accessories ICT GROUP OF MARKETING Credit Card Acquisition Dates Employed: June 2006 - July 2008 Responsibilities ● Offered a new credit card to a non-Capital One credit card owner ● Offered Capital One Credit card owner to upgrade to a higher credit TREC GLOBAL Sales and Lead Generation support Dates Employed: June 2006 - July 2008 Responsibilities ● Offered Nursing scrubs and gears online ● Acquired Emails, phone numbers, title and position VCI HOLIDAYS Table Officer Dates Employed: January 2002 - March 2004 ● Offered Holiday membership to invited guest ● Prepare the contract for the new member CHARACTER REFERENCES: Armando Pineda- Jasper Cosico- Hermie Abanes- Career Summary: Sales Executive with years of experience in managing business growth, sales, profits and revenue streams for both small and large technology companies. Technical Support & Customer Service, Provides maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. Significant experience in selling transactional and large enterprise deals via direct sales and indirect sales. LinkedIn Profile https://www.linkedin.com/in/cherry-timola-/ I hereby certify that the above information is true and correct to the best of my knowledge and belief. Cherry C. Timola Applicant