Cherry Timola

I have been in the BPO industry for more than a decade now. I handled Sales, Technical support, Customer service, Retention for both Outbound and Inbound campaigns. I have been in both Customers to Business and Business to Business accounts. I had, Telco, Financial, Medical, and Banking experience. I have attended numerous training that enhances my ability to communicate with various types of customers. It enhances my skills in giving good quality services. I have learned a lot of Sales techniques that put me into rewarding spots, acknowledgments, and awards. I also handled a team and was able to provide support and encouragement for new team members. And with more than a decade of experience, I am confident that I can handle the task that I am very familiar with and a new task that only requires minimal supervision. I am very open with new learnings that will give me more confidence and more knowledge. I am very keen on details, goal-oriented, and a hard-working type of person. I always aim for the betterment of both mine and the team's goal. I always strive for more than what is expected from me. I am a good listener which is I believe one of the main characteristics for both Sales and Customer service representatives. I can be trained fast as I also do self-research. I love thinking out of the box, I am outspoken if necessary so as to share ideas and thoughts that can help to the success of the team. I am very confident that I am capable and qualified to part of your elite team.