Chermain Panganiban

I am a freelancer that gained considerable Virtual assistant skills and expertise for 7 years and 7 years in customer service, debt collection & sales in the BPO industry.

I am skilled and knowledgeable in Real estate and General VA tasks administration, database management, appointment setting, acquisition, customer handling, customer satisfaction, social media marketing.

I am prepared to significantly contribute to your company’s goals, by being a team player who loves challenges and can easily adapt to change. I value honesty and commitment and can work with minimal to no supervision.

Here some various tasks that I have handled:

Acquisition Managing

Lead management

Social media manager

Transaction coordinator

Real Estate VA trainer

Landing pages

Creating marketing tools

Research

Spreadsheets/ Google sheets expert

Managing CRM tools

Preparing contracts and documents

Calendar management

Creating YouTube Videos

MS Office Proficient ( MS Word, Excel, Powerpoint, PDF editing)

Data entry on system websites/data compilation/ data scraping

Email management

Community pages

Content manager

Managing a chatbox for a client's website

Cold calling

Updating clients profile ( Logo, Pictures, information,)

Creating/updating Manuals for client

Creating Powerpoint presentations

Transcribing audio file from voicemail

I am also a proud mother of two wonderful kids, blessed to be working remotely and able

to spend more time with my family.