Cherie A. Traquena

I am a seasoned medical and business transcriptionist backed up by more than five-year supervisory position experience in a BPO setting. I believe that I possess a unique mix of experience, profound leadership qualities, and knowledge and skill set that can definitely help your company in the critical aspects of the job.

Working in the offshore business processing industry in the supervisory position, I have had a comprehensive exposure to handling multitasking jobs in a high-paced environment while achieving optimal output. I have had the opportunity to demonstrate good judgment and analytic ability to resolve client to management relations. All of these have given me an excellent grasp to work effectively in a dynamic multi-tasking environment; and with my can-do attitude at work, I have been further trained to think on my feet in times of extreme pressure and stress.

It is my prime objective to rally around and diversify my skills eyeing the key purpose of a beneficial mutual growth and success. Below are my skills and competencies:

• Ability to plan, organize, and prioritize workloads.
• Familiarity with reporting to and working with senior management.
• Excellent eye and hand coordination with an average of 60 wpm at 99% accuracy.
• Able to generate both descriptive and tabulated statistical reports being proficient with MS Word and MS Excel.
• Able to work under pressure with time constraint while maintaining a keen eye for detail.
• Able to conduct in-depth web research ensuring information accuracy.
• Able to perform administrative work such as payroll preparation and management.