Chelsey Lanter

Chelsey Lanter, MBA-HCM, LRT, CTRS, CDP 3331 Kettering Place Greensboro, NC 27410 I C:- I- To whom it may concern, I have read the requirements for this position and feel confident that I would be a great fit for this position. I am an Adult Day Health Center Manager with over 5 years experience in upper-management, supervising 5 departments simultaneously with over 30 staff. I have a Masters in Business Administration with a focus in healthcare management, I have a Bachelor's degree in Parks and Recreation Management with a concentration in Therapeutic Recreation, am both licensed and certified as a Recreational Therapist, and am also a Certified Dementia Practitioner. As the ADHM, I oversee the day to day operations of the center, ensuring that tasks are completed, patient’s care is the highest quality, and that we are in compliance with ADH rules and regulations. In this role, I oversee site auditing, ensuring compliance with regulations, quality and utilization, in-services and staff education, community relationships and events, patient and family meetings, etc. I am frequently sought for problem-solving, conflict management, strategic planning, program development, and more. I am a strong leader, have successfully developed and led teams to create new programs and create growth within the company. This includes numerous multi-site quality Initiative projects, large community events, program development projects, grant projects to offer additional services, and more. I take initiative, enjoy learning, appreciate the challenge of a new task or project, and am passionate about sharing my knowledge with others. I am a quick learner, a hard worker, and a dependable employee. I am so passionate about this field and want to use my knowledge and skills to continue improving the lives of others. Please review my attached resume for additional information on my education and experience. I look forward to hearing from you to further discuss how I may benefit your company and the people you serve. Thank you so much for your time and consideration, Chelsey Lanter- Chelsey Lanter Adult Day Health Center Manager - PIEDMONT HEALTH SENIORCARE- Work Experience ---------------------------------------------------------------------------------------------------- Adult Day Health Center Manager PIEDMONT HEALTH SENIORCARE - Burlington, NC October 2017 to Present • Supervise Recreation department, CNA department, Social work department and Dietary Department, totalling 34 staff. • Oversee all day-to-day adult day health center activities. • Ensure compliance with site policies, procedures, and adult day health regulations. • Represent departments for monthly site audits, ensuring compliance in all areas. • Complete monthly audits in all departments and assist with quality projects. • Hire, orient, train, and supervise staff. • Oversee budget and complete payroll. • Assist with marketing and enrollments (2019) • Organize large, bi-annual multi-site staff training events. • Use Certified Dementia Practitioner Certification (CDP) to educate and train floor staff. • Assist in communication with participants, caregivers, and facilities in regards to concerns, grievances, etc. to ensure resolution and proper follow up. • Serve as a member of various committees and teams: Leadership team, Quality member, Participant rounding group, Infection Control, Event planning and wellness group, etc. Recreational Therapy Manager PIEDMONT HEALTH SENIORCARE - Burlington, NC December 2015 to September 2017 • Supervise Recreation Department staff, including activity coordinators and an RT. • Program daily activities in site's 4 day rooms, including a lower cognitive/dementia room. • Complete prompt documentation for 180 participants. • Participate in interdisciplinary team meetings and development of patients' Plan of Care. • Create monthly calendar including: specialized activities based on cognitive levels, service projects, outings, and special events (spring parade, fundraisers benefiting Alzheimer's Association and other charities, spiritual needs project, and portraits project) • Lead daily-specialized RT programs, such as Memory Reminiscence, Pottery, Art Therapy, Legacy Building, Horticulture Therapy & Gardening, Time-slips story creation, and Tai Chi, Bocce ball, along with social group games such as Jeopardy or Celebrity Trivia. • Manage department budget including: purchasing of supplies and payroll • Implement volunteer and student intern program • Complete 1:1 recreational therapy sessions and home visits as needed. • Provide daily assistance in supervision of all CNA's, lunch preparation and implementation, coverage for Day Center Health Manager and other necessary staff. • Implementation of specialized room for dementia and patients with mild cognitive impairment, partnering with other therapy disciplines for personalized activities (Dance exercise group, exercise bingo, sensory stimulation, rhythm groups, and music therapy) Activity Coordinator/Recreational Therapist Supervisor PACE@HOME - Newton, NC May 2015 to December 2015 • Prompt documentation including: Assessments, reassessments, planning appropriate interventions, and evaluation of patient progress. • Managed daily activities for Day Health Center and Dementia room, managed site-wide volunteer/ intern program (25 volunteers and 12 interns simultaneously), and managed staff within Activity Department. • Participated on interdisciplinary team and assisted in development of IDT Plan of Care. • Completed payroll and manage monthly financial budget. • Lead specialized group treatments ranging from 20-40 patients. Therapeutic Recreation Intern SPRING ARBOR OF GREENSBORO May 2014 to August 2014 • Learned the skill set pertaining to Recreational Therapy such as: • Assessment of patients, planning/ implementing appropriate therapeutic techniques, and evaluating progress • Completed required documentation with updates during weekly care plan meetings. • Evaluated and facilitated appropriate use of adaptive equipment during daily activities Team Lead PEER COMPANION PROGRAM - UNC - GREENSBORO August 2013 to May 2014 Facilitated five groups of individuals with and without disabilities who were working towards the goal of community recreation and creation of friendships. Education ---------------------------------------------------------------------------------------------------- Masters of Business Administration in Healthcare Management GARDNER-WEBB UNIVERSITY August 2018 Bachelor of Science in Recreation and Parks Management THE UNIVERSITY OF NORTH CAROLINA AT GREENSBORO - Greensboro, NC December 2014 Skills ---------------------------------------------------------------------------------------------------- • Small Business Owner (online boutique and event coordinating) • Computer Skills including: Photoshop, Illustrator, Excel, PowerPoint, Microsoft Word, Web Page Development • Marketing skills including: event planning for large community-wide events, speaking at community events and representing the organization • Budget Management • Management (direct, indirect, contract, multi-department, multisite, etc.) Certifications ---------------------------------------------------------------------------------------------------- • Two illustrations published in “Hello Panda! Illustration Design” book (2019) • UNC Healthcare LEAN program (2019) • Registered Yoga Teacher 200 level certification (2019) • Six Sigma yellow belt certification (2018) • Six Sigma white belt certification (2018) • Certified Eden at Home Associate (2018) • Certified Dementia Practitioner (2018) • Certified Timeslips leader (2016) • Supervisory Development Institute training (2015) • CPR Certified (2015) • Art Therapy training at The Art Institute of North Carolina (2014) • NCI Prevention Certified (2014)