Chelsea Magumise
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46 Southend avenue, Seaview,
4094 Durban
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SUMMARY
Detail-oriented professional skilled in organizing and managing documentation with precision. Experienced in
providing excellent customer service, addressing inquiries, and assisting clients effectively. Dedicated to
supporting administrative needs while ensuring outstanding service delivery and meeting deadlines
consistently.
EDUCATION
Business Administration - Level 3, One Education
From March 2020 to August 2020
Remote
Diploma in Tourism Management, University of South Africa
Since February 2021
Durban, NL, South Africa
WORK EXPERIENCE
Data Entry Intern, Dr. Dooken's Surgery
From March 2018 to February 2020
Identified errors in data entry and related issues, reporting to
supervisors for resolution.
Scanned documentation and entered into database to maintain
accurate records.
Organized files, faxed reports and scanned documents into document
management system.
Demonstrated confidentiality in dealing with information to comply with
privacy laws.
Researched and requested further information to complete missing
documents.
Organized and updated document management systems to improve
audit and reference processes.
Durban
WORK EXPERIENCE
Virtual Assistant, Happy Tours
From January 2021 to
February 2024
Provided exceptional customer care, resolving queries swiftly and
professionally for positive outcomes.
Used outstanding planning and organization skills to manage multiple,
international executive diaries and calendars.
Utilized excellent communication and interpersonal skills to liaise
effectively with international clients and customers.
Received and responded to high-volume correspondence via email and
live chat.
Managed document control duties to reduce errors and maintain
accurate records.
Received, sorted and directed incoming mail to maintain good
communication channels.
Remote
SKILLS
Administrative support
Data Entry
Scheduling and diary management
Time Management
Communication Skills
Organizational Skills
CERTIFICATE IN
Business Administration - Level 3
This is to certify that
Chelsea Magumise
has successfully completed the course with a grade of
Distinction
at One Education.
Awarded on: 1 August 2020
Certificate code:-
www.oneeducation.org.uk
Charlotte Ward
Director of Studies
This accolade remains the property of One Education and must not in any circumstances be altered or otherwise defaced
