Hi there, I'm Chelsea, an experienced administrative professional and virtual assistant skilled in data entry and customer care. I thrive in efficiently managing communications, organizing data meticulously, and providing proactive customer support.
In my previous roles as a Data Entry Intern and Virtual Assistant, I paid close attention to detail, identifying and fixing errors in data entry while maintaining accurate records. I also excelled in promptly and professionally resolving customer inquiries, ensuring happy clients. I managed multiple executive calendars and improved document control processes.
I'm proficient in using technology to streamline administrative tasks, such as Google Workspace (Gmail, Calendar, Drive), Microsoft Office Suite (Word, Excel, PowerPoint), and email systems like Outlook. My experience has strengthened my ability to handle large volumes of correspondence, maintain confidentiality, and optimize document management.