I am an experienced Customer Service Representative with 5 years of providing exceptional client support, along with 1 year as a Real Estate Virtual Assistant. I specialize in managing client communications, scheduling appointments for property viewings, preparing sales contracts for buyers, and drafting listing agreements for sellers. I am proficient in using key real estate tools such as ZipForm for contract preparation, Dotloop for digital transactions and e-signatures, Follow Up Boss for CRM and lead management, and SkySlope for compliance and document tracking. I bring a detail-oriented, organized, and responsive approach to every task in fast-paced environments.